PRIVACY POLICY

Ektibazar understands that our users care deeply about their personal data and how it is collected, used, shared, stored, protected, and managed. We are committed to handling your personal data responsibly and in accordance with applicable laws whenever you use any of the features or functions available on our Platform or Services, interact with us through external services or applications, communicate with our customer support team, or access our Platform via computer, mobile device, or any internet-enabled device.

PLEASE READ THIS PRIVACY POLICY CAREFULLY.
By clicking “Sign Up,” “Login,” “I Agree,” “I Consent,” or any similar statement displayed during registration or while using ektibazar’s Services or Platform, you confirm that you have read, understood, and agreed to this Privacy Policy. You further consent to the collection, use, disclosure, storage, transfer, and processing of your personal data as described herein.

1. INTRODUCTION TO THIS PRIVACY POLICY

1.1 Data protection is a matter of trust, and your privacy is extremely important to us. This Privacy Policy explains how Ektibazar collects, uses, discloses, stores, and protects information in connection with your use of our Platform and Services. This Policy applies regardless of the type of device you use to access our Platform.

Depending on your location, the Ektibazar entity responsible for controlling your personal data may vary. References to “ektibazar,” “we,” “our,” or “us” include all affiliated and operating entities of ektibazar, whether collectively or individually.

1.2 Where applicable, this Privacy Policy should be read together with any country-specific notices or riders relevant to your jurisdiction.

1.3 During your use of ektibazar’s websites, mobile applications, products, tools, and services, we may collect, use, disclose, store, and process personal data.

• Platform refers to all Ektibazar websites and applications (web and mobile).
• Services refers to all products, features, tools, and services provided by Ektibazar through the Platform.

1.4 This Privacy Policy explains how your personal data is handled whether or not you are a registered buyer or seller on ektibazar. We process your personal data only in accordance with this Privacy Policy.

1.5 You should read this Privacy Policy together with any additional notices provided for specific services so you fully understand how and why your personal data is used.

1.6 Ektibazar may update this Privacy Policy from time to time due to legal, technical, or business changes. Updates will be posted on the Platform. Where permitted by law, your continued use of the Platform or Services after such updates constitutes acceptance of the revised Privacy Policy.

1.7 This Privacy Policy works alongside other contractual terms, notices, and consent clauses and does not override them unless expressly stated.

1.8 This Policy applies to all Ektibazar users, including buyers, sellers, and visitors, unless otherwise specified.

2. THE PERSONAL DATA WE COLLECT

2.1 Ektibazar collects personal data in accordance with applicable laws and, where required, with your consent.

2.2 Personal data means any information that identifies or can reasonably identify an individual, whether directly or indirectly.

2.3 Depending on how you use the Platform, you may provide the following personal data:

(a) Identity and Profile Data
Name, date of birth, gender, username, password, email address, phone number, interests, and any photos, videos, or audio content you upload.

For sellers, this may also include business name, address, registration documents, tax information, and ownership details.

(b) Account and Transaction Data
Payment details, billing and delivery addresses, order history, bank details, and transaction records.

(c) Usage Data
Information about how you interact with the Platform, browsing behavior, and activity patterns.

(d) Marketing and Communication Data
Preferences for marketing, feedback, surveys, chat history, call or email communications.

(e) Location Data
Delivery locations, pickup status, or location-based offers.

(f) Verification and Compliance Data
Documents required for identity verification or legal compliance.

2.4 Certain data is collected automatically through your device when accessing the Platform (see “Collection of Computer Data”).

3. HOW WE RECEIVE YOUR PERSONAL DATA

3.1 Ektibazar may collect personal data when you:

• Browse the Platform
• Create or log into an account
• Buy or sell products
• Use payment services
• Contact customer support
• Participate in promotions, surveys, or campaigns
• Upload content or use chat features
• Link social media accounts
• Interact with third-party services connected to ektibazar

3.2 We may also receive personal data from third parties such as payment providers, logistics partners, marketing partners, government authorities, affiliates, and service providers.

3.3 You confirm that any personal data you provide is accurate, current, and complete, and you agree to update it when necessary.

4. COLLECTION OF COMPUTER DATA

4.1 Ektibazar uses cookies, web beacons, and similar technologies to improve user experience.

4.2 We may automatically collect:

• IP address
• Device type and identifiers
• Browser type
• Access date and time
• Pages visited and interaction behavior

4.3 This data helps us:

• Improve Platform performance
• Personalize content
• Enhance security
• Deliver relevant advertising

You may manage cookies via your browser settings, though disabling cookies may limit Platform functionality.

5. USE AND DISCLOSURE OF PERSONAL DATA

5.1 Ektibazar uses personal data for purposes including but not limited to:

• Providing and improving Services
• Account management
• Order processing and delivery
• Payment verification
• Customer support
• Fraud prevention
• Legal and regulatory compliance
• Marketing and promotions (with consent)
• Research, analytics, and product development

5.2 For buyers, this includes order fulfillment, delivery updates, returns, and payment processing.

5.3 For sellers, this includes onboarding, transaction processing, logistics, financing assessments, and seller support.

6. DISCLOSURE TO THIRD PARTIES

Ektibazar may share personal data with:

• Payment processors
• Logistics and delivery partners
• Marketing and analytics providers
• IT and cloud service providers
• Legal and regulatory authorities
• Affiliates and partners

All third parties are required to protect your personal data.

7. INTERNATIONAL DATA TRANSFERS

Your personal data may be transferred and stored outside your country. Ektibazar ensures such transfers comply with applicable data protection laws and security standards.

8. WITHDRAWAL OF CONSENT

You may withdraw consent by contacting us. Please note this may limit your ability to use certain Services.

9. DATA SECURITY

Ektibazar implements administrative, technical, and physical safeguards, including encryption and restricted access, to protect your data. However, no system is 100% secure.

10. DATA RETENTION

Personal data is retained only as long as necessary for legal, operational, or business purposes, after which it is securely deleted or anonymized.

11. MINORS

Ektibazar does not knowingly collect data from minors. If you are under the legal age, use of the Platform must be supervised by a parent or legal guardian.

12. THIRD-PARTY WEBSITES

Ektibazar is not responsible for the privacy practices of third-party websites linked on the Platform. Please review their privacy policies separately.

13. QUESTIONS OR COMPLAINTS

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

admin@ektibazar.com